🔹 1. What materials are used for your inflatable water parks?

Answer:
Our inflatable water parks are made from high-quality 0.9mm PVC tarpaulin (also known as Plato PVC), which is waterproof, UV-resistant, and durable. All seams are heat-welded for maximum strength and air tightness.

🔹 2. What is the minimum order quantity (MOQ)?

Answer:
There is no strict MOQ. You can order a single unit or a customized water park based on your needs and budget. We also offer modular components that can be expanded over time.

🔹 3. Can I customize the design, size, or color?

Answer:
Yes, customization is available. We can design the layout, obstacles, colors, logos, and size according to your water area and branding requirements.

🔹 4. What certifications do your products have?

Answer:
Our products comply with EN ISO 25649, EN71, and ASTM standards. All materials are lead-free and environmentally friendly. We can also provide TUV or SGS test reports if required.

🔹 5. What is the delivery time?

Answer:
Production usually takes 10–25 days depending on the order size and customization. Shipping time varies based on destination. We offer sea, air, and express shipping options.

🔹 6. How do you ensure product safety?

Answer:
We follow international safety standards. Each unit includes multiple anchoring points, safety ropes, anti-slip surfaces, and user manuals. Our team also provides installation guides and support.

🔹 7. Do you provide installation services?

Answer:
We offer detailed setup instructions and videos. For large projects, we can send experienced technicians to assist with installation and training (extra cost may apply).

🔹 8. What is the warranty period?

Answer:
We provide a 2-year limited warranty for our inflatable water parks. Spare parts and repair kits are included. Lifetime online technical support is also available.

🔹 9. How is it packed and shipped?

Answer:
Each item is folded and packed in a strong PVC bag, then placed into a durable export carton. We arrange shipping by sea (FCL/LCL), air, or express depending on your preference.

🔹 10. Can I get a quote and catalog?

Answer:
Yes, please share your water area dimensions and any layout preferences. We will send a quote, layout plan, and product catalog accordingly.